Return and Cancellation Policy
If the order was cancelled within 72 hours after the initial
purchase, then you will receive a full refund.
After 72 hours, the order will be processed
and you will be ineligible for a refund.
You will not receive store credit unless notified
in writing by the business manager.
The decision to issue refunds for merchandise
will be determined on a case by case basis.
Your order will be cancelled and refunded if you choose the
shipping and handling, tickets only option for merchandise purchases.
If you have any questions regarding this issue,
please e-mail firstname.lastname@example.org.
Shipping and Handling Policy
Your order will be mailed to your billing address via
the shipping method that is selected.
Orders that combine merchandise and tickets will be subjected
to the standard shipping and handling rate of at least $5.00.
Merchandise can be picked up at an undisclosed location
within the Massachusetts area unless specified by the business manager.
After 72 hours, you will receive an email to confirm the location.
Three attempts will be made for pick up and if
unsuccessful, your refund will be voided.
If you ultimately decide to receive your order via USPS,
your credit card will be charged for those costs.
“Life is Hard. Fighting is Easy.” will not be responsible for the
arrival date of your order if you change your shipping options.
You will be required to present:
1) A government issued photo identification
(E.g.- a driver’s license, passport, Massachusetts Liquor ID, etc.)
2) The credit card used for purchase
3) Your confirmation number in order to pick up your tickets.
Orders will not be released to persons whose name
on the government issued photo ID and the credit card
does not match the name used to purchase the tickets.